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Campaign Email Survey results

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Hello,


There is couple of issues involved in this post . Please help to fix this issue.

I have created a survey using transaction code CRM_SURVEY_SUITE and included in this survey in Mail form and send this email to customers/prospects with the  help of campaign. This survey is public enabled. 

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When customer open the survey in email ,survey opened successfully but when saved the survey ,error “The values cound not be analyzed. ”

 

When I try the same thing in GUI , I’m getting message "The Values Were Saved Successfully" but

 

When I choose Evaluation in the transaction there is  “No data is available for evaluation” message is coming .


Please guide me to fix it.



Thanks ,

Naveen


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